Frequently Asked Questions
Find answers to common questions about DormU features and usage.
Q: What is DormU?
A community platform for dorm residents and RAs to connect, share events, and communicate.
Q: How do I sign up?
Click "Sign Up" on the homepage and create an account with your email and password. Contact the RAs to assign you the correct dorm and floor.
Q: What can I do in DormU?
View upcoming events, customize your profile, use floor/private/group chat features, and request meals from other students via our Mealshare program.
Q: Where can I see updates and announcements?
The calendar page contains future events throughout the current week and month as well as RA announcements. Contact the RAs if you want to add an event.
Q: How do I edit my profile?
You can update your profile image, class info, and “About Me.” Floor/building info is fixed.
Q: What is the Mealshare program?
Our Mealshare program allows residents to request or give meals to others in need. You can also see how many meals you currently have here.
Q: How does messaging work?
Use chat rooms for your floor, private DMs, or start group chats.
Q: Can I message people from other floors?
Yes! Private and group messages work across all floors and buildings.
Q: How do I get RA access?
RA accounts are based on email. Contact support if you believe you should have RA access.
Q: What can RAs do?
Post announcements, facilitate resident feedback, and update the calendar with events around campus, the dorms, or per redisent request.
Q: Where can I submit complaints or feedback to the RAs?
You can view the list of RAs on the contact page as well as submit a message to notify them.
Q: Where can I get additional help?
Go to the Contact Us section on the User Guide on our project home page for development or other miscellaneous needs.